“How To Resolve Powerful Opposition By Reading Body Language” – Negotiation Tip of the Week

He observed the opposing member’s body language and noted a rise in their opposition. He thought – this intervention is not going well. I’ll display a stronger resolve through my body language when I speak. And that will enhance my words.

Even those not astute at reading body language become swayed by their gestures. Some they see, and others they miss – their subconsciousness may capture the latter. That may lead to someone thinking, ‘I had a hunch or a feeling about that. But I didn’t know what it meant.’ In reality, that was their intuition summoning their consciousness. When one notices the slight gesture of someone biting their lips, hands on hips, or an intense glare, those gestures convey a message.

You can use the following information about reading body language to resolve opposition to your position.

Identify Alliances:

Always know who’s aligned with whom before you attempt an intervention. Without that insight, you don’t know who might be your real friend or foe. That’s important because, without that knowledge, you can’t confront the real force that opposes you. Thus, there may be a stronger force with superior powers that go unaddressed. And that could leave you going in circles wondering why you’re not advancing.

To identify possible factions aligned against you, consider planting misinformation about one group in the other. And note what that information does within those units. In particular, observe what the info does per new alliances the opposition forms. You can glean additional insight by visually inspecting the coalitions when you’re in the same environment. Do that by noting who congregates with whom and any other nonverbal exchanges that occur. You’re looking for the slightest of shifts to increase your advantage. If the forces are still committed to one another as before, that might indicate the information was insufficient for its purpose. It could also imply that there’s a stronger alliance than you’d imagined. And an FYI, this tactic is served better if you have a confidant within your targets midst place the information.

While some might consider this maneuver to be underhanded, depending on the threat confronting you, it may be well warranted – even if some revile you. Just be mindful that those with the most to lose will be the ones that contest you the most. Once uncovered, they’ll be the real opponents challenging your position.

Understanding One Important Body Language Queue:

To identify alliances through body language, observe gestures passed between members of the opposition. Such gestures as one member placing a hand on the shoulder of another while talking can silently indicate that he’s seeking support from that person. You can also observe someone searching for assistance when a person speaks, and someone from his group places a hand on his shoulder. Since the prior gesture can also be a form of control (i.e., let’s not go that far), take note of when it occurs and who initiates the action. If it’s a “let’s not go that far” intent, the person displaying the gesture may be a leader behind the scenes or someone that you can use later to control the person speaking. Using a veiled leader in that capacity would allow you to use the hidden powers of an influencer.

Signs of Escalation:

Some body language gestures are like canaries in a coal mine – they foretell pending danger.

  • Face-To-Face

You can sense some body language gestures before the display becomes altered. Thus, those displays reflect the emotional state of that individual at that moment. Those signals are called micro-expressions.

There are other signs to observe, such as hand flexing, the hand becoming a fist, displaying a grimacing demeanor while moving closer to you, and increasing the rate of speech. Such indicators can be the signal of emotional elevation, which can lead to hostile escalations.

It’s important to note such signals because they can indicate a change in the mental temperature. And that could put you in a worse position – which can lead you and them to become unreceptive to logical thinking.

  • On Phone

When speaking on the phone, listen for deep sighing, the deliberation of words, and the pace of speech of the person with whom you’re talking. As someone’s ire becomes heightened, you’ll hear the rise of it through those nonverbal queues. Note if you’re displaying such gestures too. Because regardless of who commits those actions, it’s an opportunity for you to shift the conversation in a direction that suits your purpose.

Reflection:

You can note the effectiveness of your efforts by the shifting positions your opponents adopt. Note the shift verbally and physically when in person. That’ll indicate their attempts to seek an opening they can exploit. Which means they’re on the defense.

Thus, when intervening in situations, depending on the value of the outcome, do so with vigor – don’t dither. Dithering can waste your time and hamper your position. And that’s something you can’t afford. Use the body language signs mentioned before, during, and after an intervention. They’ll put you in a more powerful position… and everything will be right with the world.

Remember, you’re always negotiating!

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

After reading this article, what are you thinking? I’d like to know. Reach me at [email protected]

10 Presentation ‘Sins’: Are You Guilty?

Many of us have heard that 99% of presentations are bad and not effective. This article will outline the 10 most common reasons why so many presentations are so bad, and suggest how to avoid these common mistakes.

1. No clear message- When preparing your presentation, you must make sure you are clear on what your objective is. It may be to just inform, to advocate a point of view or you are seeking an approval. Whatever it is, make sure you are clear why you are giving the presentation. If you start with the end in mind the rest should be easy.

2. Your slides are boring- Unfortunately 99% of presentation slides are really bad and will not be able to grab the attention of the audience. Nobody likes to look at page after page of hardly visible text on the screen, which the presenter is reading like a story book. Generally, less text works better. Simple text with powerful images work best. Remember the slides are there just to help you as visual aids, do not rely on them. You are the ‘star’ who needs to ‘wow’ your audience.

3. Not enough material/content- Sometime your presentation fails due to insufficient content to make a convincing case for the audience. For example, you did not provide enough evidence to back up your argument or point of view. Another example would be a new business proposal which did not include risks and the mitigating contingencies you will put in place.

4. Too much material- Just as bad as not having enough material is having too much material covered in your presentation. Firstly, people have a very limited attention span that rarely exceed 20 minutes. Secondly, having too much material to cover will make it harder for you to highlight the key message or objective of your presentation.

5. Monotonous voice- Nobody enjoys listening to a robot. You need to modulate your voice so that there are times when you raise your voice to emphasise a point and there are times you pause and say nothing, to give your audience time to absorb what you just said. There are times you will speak quickly and times when you will speak slowly to highlight a point in your presentation.

6. Not rehearsing- The vast majority of people do not bother to practice giving their presentation thinking that they are already quite good at it. Unfortunately, they are not! And that probably includes you too. Even the late Steve Jobs spent a lot of time rehearsing his legendary presentations. Take the time to practice and make it a habit. It will make you comfortable with the material and make you far less nervous. This will create confidence that the audience will be able to spot and makes you case stronger. Alternatively, if you do not practice, you will appear less confident and you will not be as convincing.

7. Complicated language- Depending on your audience use language that is as simple as possible. The less the audience has to think about what you are trying to say the better. Avoid jargon and complex terminology unless you are speaking to a room full of experts. Use simple words and short sentences, your audience will appreciate it.

8. Not getting to the point quickly- People hate waiting. Try to get to the point of your presentation quickly. Often it is best to tell them up front what the objective of the presentation is at the start of the presentation. Also another tip is to tell them how long your presentation will take before you begin, this will put the audiences feeling of anxiety at ease. Unless you are told how long a presentation will take, your audience will be speculating and wondering when you will get to the point.

9. Poor structure- To be effective your presentation needs to be properly structured for the objective you are trying to achieve. Like any good story, it will need a start, middle and an ending. A good basic structure is to start with an introduction of the problem or issue you wish to address, and then go into the implications for the audience of the issue. Only then do you go into introducing the solution and also address any possible concerns relating to the proposed solution. Finally, you have a call to action, what you want the audience to do. This is just a basic example; the main point is that you need a logical flow in the structure of your presentation.

10. Giving out hand outs too early- A common mistake many people do is to give copies of their slides before the present. This is a guaranteed way of ensuring the audience will not listen to you because they will be busy reading your slides and they can read much faster than you can present. They will be on your fourth slide when you are still on the contents slide. Give your hand outs at the end of the presentation so that you will have their full attention.

Always remember these 10 sins of presentations and you will be on your way to becoming a better presenter who will always grab the attention of any audience.

Money Saving Tips For Christmas Presents

The Christmas season is just around the corner and with it comes joy of giving and receiving gifts. If you have been experiencing some financial difficulties this year, it is best come up with a strategy that can help you save a little on Christmas presents.

You shouldn’t let your financial concerns cloud your holidays, but you also don’t afford not to think about it and pile up a huge amount of debt.

Plan Ahead and Allocate a Fix Budget

The most important aspect that you want to keep in mind when shopping for Christmas gifts is not to leave it on the last minute. It is true that many stores have lots of great offers during Christmas season, but last minute shopping never goes as planned. Think about what you want to buy for your family and friends and adapt those wishes to your financial status.

Best way to do that is to make a lift with all the gifts and allocate them a fixed budget. This will help you stay organized, save time for other activities and most of all save some money.

Homemade Gifts

Homemade gifts are perfect if you need to save money on Christmas shopping; you get the chance to get your loved ones a beautiful and considerate present and also not stress out your budget.

Exchange Gifts

Many families have incorporated this practice into the Christmas traditions; it’s fun and help you save a lot of money. If you choose to go with the “Secret Santa” style, you will only have to buy a gift for one person. Think how good that will be for your budget. Plus, Christmas presents, are not about spending all the money you have; they are about putting some thought into the presents.

Vouchers

You might think that vouchers are not appropriate presents for Christmas but if you are on a tight budget them can be real budget savers.

Online Shopping

One of the best money savings tip, no matter the season, is to do your shopping online. You have a lot more possibilities, and you can compare prices without having to spend the whole day in a crowded shopping mall.

Outlet Mall

Get designer products at low prices; that way you can give your loved ones a beautiful present and not worry about spending all your Christmas budget on just one item.

Get some gifts after Christmas

If you have some family members of friends that you don’t have to see on Christmas Day buy their presents after Christmas. If you go with this approach, consider the strategy early, when planning the gifts and deciding the budget.

Money is always tight during the winter season; expenses are higher than usual, and saving some money on gifts can go a long way in helping you start the New Year debt free. You can always choose to skip giving presents this year but before taking a radical approach, try to come up with a strategy based on the advices above and you will surely be satisfied.